Terms of service

Terms of Service

Effective Date: [Insert Date]

These Terms of Service (“Terms”) govern your use of this website and your purchase of any digital products, courses, trainings, memberships, templates, downloads, or other resources offered by The Tech Booth Collective / RedRaven Masterclass (“Company,” “we,” “us,” or “our”).

By accessing this website or purchasing any product from us, you (“Customer,” “Client,” or “you”) agree to be bound by these Terms, along with our Refund Policy, Privacy Policy, and any other policies posted on this website. If you do not agree to these Terms, do not use this website or purchase our products.

1. Digital Products and Services

The Company offers digital products and educational resources, which may include but are not limited to:

  • digital downloads
  • PDF resources
  • templates
  • courses
  • masterclasses
  • memberships
  • training materials
  • bonus resources
  • other digital content

All products are delivered digitally. No physical product will be shipped unless explicitly stated otherwise.

2. Eligibility

By using this website or purchasing from us, you represent that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian to use this site and purchase our products.

You also agree that any information you provide to us is accurate, complete, and current.

3. Limited License

When you purchase a product from The Tech Booth Collective / RedRaven Masterclass, you are purchasing a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the product for your own personal use, ministry use, or internal business use, unless otherwise stated in writing. This replaces the copyright-transfer language from your source agreement and is the safer structure for your business.

This means:

  • you may use the purchased product for yourself or within your own organization as intended
  • you may adapt or implement ideas from the product for your own use where appropriate
  • you do not receive ownership of the intellectual property
  • you do not acquire the right to resell, redistribute, sublicense, publish, or share the product with others unless we give written permission

This license is granted only to the original purchaser and may not be transferred or assigned to another person or entity.

4. Prohibited Uses

You agree that you will not:

  • copy, reproduce, duplicate, or republish our materials except as expressly permitted
  • share login information, downloads, templates, files, or course materials with any third party
  • resell, redistribute, license, sublicense, lease, or commercially exploit any product or content
  • upload or post our materials to another platform, membership, shared drive, or public/private repository
  • claim our content as your own intellectual property
  • use our products for unlawful, fraudulent, or misleading purposes
  • attempt to interfere with the functionality or security of the website or product delivery systems

If we reasonably believe that unauthorized sharing, resale, misuse, fraud, or abuse has occurred, we reserve the right to revoke access immediately without refund. Your source agreement already reserved termination for sharing; this version keeps that protection but makes the IP ownership clearer.

5. Account Access and Product Delivery

After purchase, access to digital products may be delivered immediately, by email, through a member portal, or by another electronic method we choose.

You are responsible for:

  • providing a valid email address at checkout
  • maintaining access to your email account
  • keeping your login credentials secure
  • ensuring your device and internet connection can access the materials

We are not responsible for delivery issues caused by an incorrect email address, spam filtering, firewall restrictions, outdated software, or your failure to safeguard your login information.

Where lifetime access is offered, “lifetime” refers to the lifetime of the product as offered by the Company, not your lifetime or the lifetime of the business in perpetuity. Your source used “lifetime access so long as the product is available”; this keeps that concept in cleaner language.

6. Pricing and Payment

All prices are listed in [USD] unless otherwise stated.

By purchasing a product, you agree to pay the price listed at checkout, including any applicable taxes or fees. Payment must be received in full before access is granted, unless a payment plan is expressly offered.

If a payment is declined, reversed, charged back, or otherwise fails after access has been granted, we reserve the right to:

  • suspend or terminate your access
  • collect outstanding balances
  • deny future purchases
  • pursue any lawful collection remedies available to us

This keeps the payment-protection structure from your source agreement.

7. Refund Policy

Because our products are digital and access is granted immediately or shortly after purchase, all sales are final unless otherwise stated in writing.

We do not offer refunds, returns, or exchanges for digital products, courses, templates, downloads, memberships, or training materials, except in limited cases such as:

  • duplicate purchases
  • a verified technical issue that prevents access and cannot be resolved by our team within a reasonable time

You are responsible for reviewing the product description and these Terms before purchasing.

This section tracks directly with the no-refund structure in your source agreement and your digital-product policy direction.

8. Intellectual Property

All content on this website and in our products is owned by or licensed to The Tech Booth Collective / RedRaven Masterclass and is protected by copyright, trademark, and other intellectual property laws.

This includes, without limitation:

  • course content
  • videos
  • PDFs
  • templates
  • training systems
  • lessons
  • slide decks
  • graphics
  • logos
  • product names
  • written copy
  • downloads
  • audio and visual materials

Your purchase does not transfer ownership of any intellectual property rights to you. You are receiving only the limited license described in these Terms. This is the key correction from your source, which mistakenly assigned all copyrights to the client.

9. Personal Information

To purchase a product, you may be asked to provide personal information such as your name, email address, billing address, mailing address, and payment details.

You agree to provide accurate and complete information and to keep that information updated as needed. We will handle personal information according to our Privacy Policy.

Providing false information, using another person’s payment method without authorization, or engaging in fraudulent or unlawful behavior may result in immediate termination of access. This is consistent with the personal-information and fraud language in your source.

10. Educational and Informational Purposes Only

Our products, trainings, and materials are provided for educational and informational purposes only.

Nothing on this website or in our products is intended as legal, financial, tax, medical, counseling, or other professional advice. You are responsible for how you use the information and for seeking qualified professional guidance where appropriate.

11. No Guarantees

We do not guarantee any specific outcome, result, success level, ministry growth, team development, personal transformation, revenue increase, or business performance from use of our products.

You acknowledge that every church, team, customer, volunteer, business, and implementation context is different. Results will vary based on many factors beyond our control.

This keeps the no-guarantees language from your source while making it fit your brand and product type.

12. Disclaimer of Warranties

All products, services, website content, and digital materials are provided “as is” and “as available” without warranties of any kind, either express or implied, to the fullest extent permitted by law.

We disclaim all warranties, including but not limited to:

  • merchantability
  • fitness for a particular purpose
  • non-infringement
  • accuracy
  • reliability
  • availability
  • uninterrupted access
  • error-free performance

We do not warrant that the website, downloads, or product access portals will always be available, secure, or free from errors, viruses, or harmful components.

This follows the warranty disclaimer in your source.

13. Limitation of Liability

To the fullest extent permitted by law, The Tech Booth Collective / RedRaven Masterclass and its owners, officers, employees, contractors, affiliates, agents, licensors, and service providers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to:

  • your use of or inability to use the website or products
  • unauthorized access to or use of our systems
  • delivery delays or technical failures
  • business interruption
  • loss of profits
  • loss of goodwill
  • data loss
  • ministry disruption
  • volunteer or team issues
  • reliance on any information provided in our content

To the fullest extent permitted by law, our total liability for any claim related to a purchase shall not exceed the amount you paid for the specific product giving rise to the claim.

Your source had a broad damages disclaimer; this version sharpens it into modern TOS language.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Tech Booth Collective / RedRaven Masterclass and its owners, officers, employees, contractors, affiliates, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys’ fees, arising out of or related to:

  • your breach of these Terms
  • your misuse of the website or products
  • your violation of any law or the rights of a third party
  • your unauthorized sharing, resale, or distribution of our materials

This preserves the indemnification concept from your source.

15. Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute without first contacting us to seek a resolution, we reserve the right to suspend or terminate your access to current and future products.

We also reserve the right to present these Terms, our Refund Policy, proof of delivery, and your acceptance at checkout in response to any payment dispute.

16. Termination

We reserve the right to refuse service, cancel orders, or suspend or terminate your access to the website or any product at any time, without notice, if we believe you have violated these Terms or used our content in an improper, unlawful, or abusive way.

Any provisions of these Terms that by their nature should survive termination will survive, including but not limited to intellectual property protections, disclaimers, limitations of liability, indemnification obligations, and dispute resolution provisions.

17. Force Majeure

We shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, internet outages, platform failures, labor disputes, war, terrorism, government action, epidemic, illness, family emergency, or other force majeure events.

This comes directly from the force-majeure structure in your source.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

Your source used New Mexico and San Juan County. If that is still your preferred state and venue, you can keep it. Otherwise change this to your actual business state.

19. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms, the website, or any product purchased from us, the parties agree to first attempt to resolve the matter informally and in good faith.

If informal resolution is unsuccessful, the parties agree to submit the dispute first to mediation and, if mediation does not resolve the dispute, then to binding arbitration in [Insert County, State], unless otherwise required by law.

Each party shall bear its own legal fees and costs unless the arbitrator or applicable law determines otherwise.

This is based on the mediation/arbitration section in your source, but you should make sure the venue and method match how you actually want disputes handled.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

This preserves the severability section from your source.

21. No Waiver

Failure by the Company to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision.

22. Entire Agreement

These Terms, together with our Refund Policy, Privacy Policy, and any other policies posted on this website, constitute the entire agreement between you and the Company regarding your use of the website and purchase of products, and they supersede any prior written or oral communications on the same subject.

This follows the entire-agreement clause in your source.

23. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time by posting revised Terms on this page. It is your responsibility to review this page periodically for changes.

Your continued use of the website or any product after changes are posted constitutes acceptance of those changes.